Casa Libélula

Privacy Policy – Casa Libélula

 

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard the information you share with us when visiting the Casa Libélula website.

Personal information means details that can identify you, such as your name, address, email, phone number, IP address, or payment details. We never sell or rent your personal information to third parties.

 

We may update this policy from time to time, so we encourage you to check this page periodically.

 

Information We Collect

 

You are not required to provide personal information when simply browsing our site. We only collect personal details when you choose to interact with us, such as:

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• Making a purchase: We’ll need your name, payment details, billing address, phone number, email address, and traveler names to process your booking.

• Session data: We automatically collect basic technical information (e.g., IP address, browser type, operating system, and pages visited) to improve site performance and user experience. This may also help us troubleshoot technical issues.

 

We do not knowingly collect personal information from anyone under 18, and we do not allow use of our site by those under 13.

 

Cookies

 

Cookies are small files stored on your device that help improve your browsing experience. They allow us to:

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• Remember your preferences

• Analyze site usage

• Personalize your experience

 

Our cookies do not store personal information and cannot harm your computer. Third-party advertising partners may set some cookies to measure the effectiveness of ads or suggest relevant travel offers. These remain anonymous and do not identify you personally.

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You can control cookies through your browser settings. Blocking our cookies may limit certain features or prevent purchases on our site.

 

How We Use Your Information

 

We use the information you provide to:

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• Process bookings and payments

• Communicate with you about your reservation or inquiries

• Improve site functionality and user experience

• Provide personalized offers and updates (if you’ve opted in)

 

We may store your messages, questions, or feedback to help improve our services.

 

Casa Libélula is committed to keeping your data safe and secure. If you have any questions about our privacy practices, please contact us through the information provided on our site.